Consumers Complain About Defective Sony Laptop Touchpads / Trackpads

Consumers are voicing complaints about Sony laptop touchpads and trackpads. The Sony laptop touchpads and trackpads begin to fail after a period of time, likely because of a manufacturing defect. The Sony touchpad failure generally results in the onscreen cursor moving in a direction opposite to the touchpad user’s input, i.e. the touchpad input is reversed. Thus when a Sony laptop owner moves the cursor “up” using the touchpad, the cursor moves “down” on the screen.

Other consumers report repeated or random opening and closing of windows and programs on Sony laptops. Sony laptop owners report significant frustration with the defect.

Internal Touchpad Components

Consumers report they have contacted Sony, and Sony admits the defective touchpads and trackpads are a “known issue.” Many consumers say Sony’s SZ line and some VAIO laptops are plagued with defective touchpads or trackpads. Consumers report Sony refuses to fix the problem.

To date, Sony has not issued a recall, provided a fix, or otherwise provided consumers with any warranty or guarantee to fix a defective Sony laptop trackpad. If you own a Sony laptop computer with a defective touchpad or trackpad, you may be entitled to compensation. Please complete and submit the form below, or contact us, so we may discuss your legal rights.